Midway through trading Friday, the Dow traded up 0.70 percent to 16,386.76 while the NASDAQ surged 0.44 percent to 4,338.01. The S&P also rose, gaining 0.69 percent to 1,867.06.
Leading and Lagging Sectors
In trading on Friday, industrials shares were relative leaders, up on the day by about 0.71 percent. Leading the sector was strength from Maxwell Technologies (NASDAQ: MXWL) and The Standard Register Company (NYSE: SR).
Telecommunications services sector gained 0.12 percent in the US market today. Among the sector stocks, Iridium Communications (NASDAQ: IRDM) was down more than 4.5 percent, while America Movil S.A.B. de C.V. (NYSE: AMX) tumbled around 2.3 percent.
5 Best India Stocks To Invest In Right Now: KDDI Corp (KDDIF)
KDDI CORPORATION is a telecommunications company. The Mobile Telecommunication segment is engaged in the provision of mobile communications services, including voice and data services, and mobile WIMAX services, as well as the sale of mobile communication terminals and the provision of contents. The Fixed-line Telecommunication segment provides broadband services, including fiber to the home (FTTH) and cable television (TV) services, as well as domestic and overseas communication services, data center services and information and communication technology (ICT) solution services. The Others segment is involved in the operation of call centers and the development of research and advanced technology. On December 2, 2013, it transferred all shares of a wholly owned subsidiary, JAPAN CABLE NET LIMITED to another subsidiary. In December 2013, the Company acquired the entire share capital in Yugen Kaisha Cosmos. Advisors' Opinion:- [By Daniel Inman]
In Tokyo, KDDI (JP:9433) � (KDDIF) �gained 0.6% after the telecommunications company reported a record-high and consensus-beating operating profit for the first half of the fiscal year, due to a stronger-than-expected increase in subscription and a rise in usage revenue.
- [By MARKETWATCH]
LOS ANGELES (MarketWatch) -- Japanese stocks opened sharply higher Monday, with the Nikkei Stock Average (JP:NIK) advancing 1.1% to 14,242.86 after falling 2.8% Friday, as end-of-the-week gains for U.S. shares and some earnings news helped lift the market. The Topix also saw solid gains, up 0.8% in early moves. Major advances included a 2.5% rise for Hitachi Ltd. (JP:6501) (HTHIF) , a 4.1% surge for Mitsubishi Motors Corp. (JP:7211) (MMTOF) , and a 2.6% improvement for KDDI Corp. (JP:9433) (KDDIF) after the Nikkei business daily said the telecom will report a 50% increase for operating profit in the fiscal first half compared to a year earlier. Sony Corp. (JP:6758) (SNE) added 2% after scoring a Credit Suisse upgrade to outperform. Shares of NTT DoCoMo Inc. (JP:9437) (NTDMF) traded 1.1% higher after posting above-forecast quarterly results Friday, while JFE Holdings Inc. (JP:5411) (JFEEF) fell 3.2% after the steel producer also reported earnings.
- [By Daniel Inman]
In Tokyo, telecoms firm KDDI Corp. (JP:9433) � (KDDIF) �rose 2% after a Nikkei report said that the firm will likely report a record first-half group operating profit, with a 50% on-year increase. TDK Corp. (JP:6762) � (TTDKF) , however, dropped 0.2% after a separate Nikkei report said that the electronics-component producer will report an 8% increase in operating profit over the same period.
Top 10 Telecom Companies To Own In Right Now: United States Cellular Corporation(USM)
United States Cellular Corporation operates as a wireless telecommunications service provider in the United States. The company offers wireless voice and data services to retail consumer and business customers. It provides wireless services in postpaid service plans with voice, messaging, and data services; and prepaid service plans with minutes, messaging, and data services for a monthly fee. The company also offers various additional features, including caller ID blocking, call forwarding, voicemail, call waiting, and three-way calling; and data usage features consisting of Web browsing, email services, instant messaging, text messaging, and picture and video messaging. As of December 31, 2010, it provided wireless voice and data services to 6.1 million customers in 26 states. In addition, the company operates retail stores that sell a range of wireless devices, including handsets, modems, and tablets, as well as accessories, such as carrying cases, hands-free devices, b atteries, battery chargers, memory cards, and other items to consumers and small businesses. Further, it sells wireless devices to agents and other third-party distributors for resale; operates service facilities that provide servicing and repair for wireless devices; and enables customers to activate service and purchase wireless devices online. The company?s business customers include small-to-mid-size businesses in various industries, including construction, retail, professional services, and real estate. It offers its products and services through retail sales and service centers, direct sales, and independent agents. The company was founded in 1983 and is based in Chicago, Illinois. United States Cellular Corporation is a subsidiary of Telephone and Data Systems, Inc.
Advisors' Opinion:- [By Reuters]
Michael Sohn/APSprint CEO Dan Hesse Sprint has been ranked last among U.S. cellphone service operators in a customer satisfaction survey by the influential Consumer Reports organization, scoring dismal marks for measures ranging from voice to 4G reliability. No-frills carrier Consumer Cellular received the highest overall score of 88 out of 100, followed by U.S. Cellular (USM) with 75. Sprint received the lowest score of 59, faring the worst in terms of value, voice, text and 4G services. The annual ratings were based on a September survey of 58,399 cellphone service subscribers by the Consumer Reports National Research Center, which publishes widely followed surveys and reviews of everything from cars to refrigerators. In last year's survey, Sprint (S) trailed only Verizon Wireless among the four major carriers. Verizon Wireless (VZ) (VOD) ranked highest again this year with a score of 71. T-Mobile US (TMUS) rated 65 and AT&T (T) 64, according to survey results released Thursday. The rankings are based on ratings for voice, text and 4G, taking into account the occurrence of problems and adjusted for frequency of use. Sprint has been revamping its network after years of customer losses. The company, which is 80 percent owned by SoftBank, warned in October that customer defections would remain high in coming quarters. The company reported a decline in third-quarter revenue as it lost more subscribers than expected following the shutdown of its older network. "Our latest cell service satisfaction survey revealed a somewhat precipitous decline by Sprint that shuffled the rankings of the major standard service providers," Glenn Derene, Electronics Content Development Team Leader for Consumer Reports, said in a statement.
Mint made the Mac App Store's Best of 2012 list for a reason. This simple, clean app shows how much you are spending in each category of your budget by monitoring all of your transactions. We love signing in and getting a quick,
- [By Rich Duprey]
Chicago-based wireless carrier U.S. Cellular (NYSE: USM ) said that since its sale of spectrum to Verizon last month had been so successful, it decided to sell additional spectrum and arranged with T-Mobile (NYSE: TMUS ) to purchase its�Mississippi Valley 10MHz�REA AWS�spectrum license for $308 million.
Top 10 Telecom Companies To Own In Right Now: IN Media Corp (IMDC)
IN Media Corporation, formerly Tres Estrellas Enterprises, Inc., incorporated on March 5, 2007, is a development-stage company. The Company focuses on providing integrated Internet protocol television (IPTV) services for platform providers for any device from large screen televisions to handheld mobile phones. It provides a combination of hardware, software, manufacturing and content services for platform providers to either complete their offerings or provide an all-in-one solution. On October 16, 2009, the Company executed an agreement between In-Media Corporation (In-Media) and the Company, subsequent to which In-Media was merged into the Company.
The Company�� partnerships with platform providers, such as Comcast, AT&T, DirecTV, provide an installed base of customers, as well as allowing platform providers to be the billing and service interface to customers. The Company is focusing on its first implementation in China through its Chinese distributor, which will include provision of set top boxes (STB)-related system support, reference platforms and technology, and access to over 4,000 titles of Hollywood and Bollywood movies.
Advisors' Opinion:- [By Peter Graham]
Small cap stocks IN Media Corp (OTCMKTS: IMDC), Epazz Inc (OTCMKTS: EPAZ) and Polaris International Holdings (OTCMKTS: PIHN) have been busy developing new devices/products or making acquisitions. Moreover, at least two of these small cap stocks have been the subject of paid promotions or investor relations types of activities. Keeping that in mind, will new devices/products or acquisitions help these small caps along with their investors or traders? Here is a closer look:
Top 10 Telecom Companies To Own In Right Now: j2 Global Inc (JCOM)
j2 Global, Inc., incorporated on December 14, 1995, is a provider of services delivered through the Internet. The Company provides cloud services to businesses of all sizes, from individuals to enterprises. The Company operates in two segments: Business Cloud Services and Digital Media. The Company's Digital Media business segment consists of the Web properties and business operations of Ziff Davis, Inc. (Ziff Davis). The Company�� cloud services and solutions include fax, voice and unified communications, email and customer relationship management, online backup, global network and operations, and customer support services. In February 2013, it acquired IGN Entertainment, Inc. On November 9, 2012, the Company acquired Ziff Davis. Effective March 18, 2013, it acquired MetroFax Inc. In April 2013, the Company acquired Backup Connect BV.
Business Cloud Services
The Company's eFax and MyFax online fax services enable users to receive faxes into their email inboxes and to send faxes via the Internet. eVoice and Onebox provides the Company's customers a virtual phone system with various available enhancements. The Company's FuseMail service provides the Company's customers email, archival and perimeter protection solutions, while Campaigner provides its customers email marketing solutions. KeepItSafe enables the Company's customers to securely backup their data and dispose of tape or other physical systems. The Company's CampaignerCRM business provides customer relationship management solutions designed to increase the Company's customers' sales and increase efficiency. The Company also generates Business Cloud Services revenues from patent licensing and sales and advertising. The Company�� Business Cloud Services and solutions are of two types: direct inward-dial number (DID) -based, which are services provided in whole or in part through a telephone number and non-DID-based, which are its other cloud services for business. As of December 31, 2012, the Company had DIDs issued! to approximately 2.1 million paying subscribers.
The Company's services allow individuals to receive and send faxes as email attachments. In addition to eFax , the Company offers online fax services under a variety of alternative brands, including MyFax , eFax Plus , eFax Pro, eFax Corporate and eFax Developer . eVoice is a virtual phone system that provides small and medium-sized businesses on-demand voice communications services, featuring a toll-free or local company DID, auto-attendant and menu tree. With these services, a subscriber can assign departmental and individual extensions that can connect to multiple United States or Canadian DIDs, including land-line and mobile phones and Internet protocol (IP) networks. These services also include advanced integrated voicemail for each extension, unifying mobile, office and other separate voicemail services and improving efficiency by delivering voicemails in both native audio format and as transcribed text. Onebox is a unified communications suite. It combines the features of many of the Company's other branded services, plus added functionality, to provide a virtual office. Onebox includes a virtual phone system, hosted email, online fax, audio conferencing and Web conferencing.
FuseMail offers hosted email, email encryption and email archival services to businesses. These solutions are hosted offsite and seamlessly integrated into a customer's existing email system. The services include hosted email, VirusSMART virus scanning, CypherSMART encryption services, SpamSMART SPAM filtering and VaultSMART / PolicySMART archiving, which delivers a secure, scalable email archiving and customizable compliance tool to correspond with a company's retention policy. Campaigner is an email marketing service that enables businesses to easily create and send personalized one-to-one email communications to subscribers and customers to build better relationships. Campaigner also helps businesses increase the size of their mailing lists, compl! y with em! ail regulations like CAN-SPAM and get more emails to more inboxes. CampaignerCRM is a cloud-based CRM solution specifically designed to help small/medium-sized businesses close more deals, reduce the sales cycle and sell larger deals. CampaignerCRM has a sales checklist capability that gives sales representatives a step-by-step plan to closing a deal. With CampaignerCRM's Social CRM capabilities, companies can seamlessly integrate a customer's latest information from Twitter, LinkedIn, and Facebook directly into their Contact profile. KeepItSafe provides managed and monitored online backup solutions for businesses, using its ISO-certified platform.
The Company's Business Cloud Services business operates multiple physical Points of Presence (POPs) worldwide, a central data center in Los Angeles and several remote disaster recovery facilities. The Company connects its POPs to its central data centers through redundant, and often times diverse, Virtual Private Networks (VPNs) using the Internet. The Company's network is designed to deliver value-added user applications, customer support and billing services for the Company's customers anywhere in the world and a local presence for its DID-based service customers from thousands of cities in 49 countries on six continents. The Company offers DIDs covering all major metropolitan areas in the United States, United Kingdom and Canada, and such other major cities as Berlin, Hong Kong, Madrid, Manila, Mexico City, Milan, Paris, Rome, Singapore, Sydney, Taipei, Tokyo and Zurich. The Company has customers located throughout the world.
The Company's Business Cloud Services customer service organization supports the Company's cloud services customers through a combination of online self-help, email communications, interactive chat sessions and telephone calls. The Company's Internet-based online self-help tools enable customers to resolve simple issues on their own, eliminating the need to speak or write to the Company's customer service re! presentat! ives. The Company's Business Cloud Services segment customer service organization provides email support seven days per week, 24 hours per day to all subscribers. Paying subscribers have access to live-operator telephone support seven days per week, 24 hours per day. Dedicated telephone support is provided for corporate customers 24 hours per day, seven days per week. Live sales and customer support services are available in nine languages, including English, Spanish, Dutch, German, French and Cantonese.
Digital Media
The Ziff Davis portfolio of Web properties, including PCMag.com, ExtremeTech.com, Geek.com, ComputerShopper.com, LogicBuy.com and Toolbox.com features reviews of technology products, technology-oriented news and commentary, professional networking tools for IT professionals and online deals and discounts for consumers. The Company generates Digital Media revenues from the sale of display advertising targeted to in-market technology buyers and from the sale of customer leads to online merchants and business-to-business leads to IT vendors. During the year ended December 31, 2012, Digital Media Web properties attracted 345 million visits and 1.1 billion page views.
PCMag is a trusted online resource for laboratory-based product reviews, technology news and buying guides. Toolbox.com is a network of online communities that allows experienced technology professionals to share collective knowledge and collaborate to resolve problems more efficiently. Toolbox.com includes professional networking tools, blogs, collaboration tools and reference guides. Geek.com is an online technology resource and community for technology enthusiasts and professionals. Its gaming site includes IGN.com and men's lifestyle site includes AskMen.com.
The Company competes with Google AdSense, DoubleClick Ad Exchange, AOL's Ad.com and Microsoft Media Network.
Advisors' Opinion:- [By Seth Jayson]
Calling all cash flows
When you are trying to buy the market's best stocks, it's worth checking up on your companies' free cash flow once a quarter or so, to see whether it bears any relationship to the net income in the headlines. That's what we do with this series. Today, we're checking in on j2 Global (Nasdaq: JCOM ) , whose recent revenue and earnings are plotted below. - [By Chuck Carnevale]
j2 Global Inc. (JCOM)
One company that many readers may not be familiar with is j2 Global Inc. My purpose in featuring this aggressive candidate was to offer an example of a historically pure growth technology company that appears to be morphing into a dividend growth stock. But before I show that, I offer the following slide that provides an overview of j2 Global�� business.
- [By Roberto Pedone]
Another potential earnings short-squeeze trade idea is cloud services player J2 Global (JCOM), which is set to release its numbers on Tuesday after the market close. Wall Street analysts, on average, expect J2 Global to report revenue $130.43 million on earnings of 71cents per share.
The current short interest as a percentage of the float for J2 Global is extremely high at 20.6%. That means that out of the 43.70 million shares in the tradable float, 9.01 million shares are sold short by the bears. If the bulls get the earnings news they're looking for, then shares of JCOM could easily explode higher post-earnings.
From a technical perspective, JCOM is currently trending above both its 50-day and 200-day moving averages, which is bullish. This stock has been uptrending strong for the last six months, with shares moving higher from its low of $38.07 to its recent high of $56.24 a share. During that uptrend, shares of JCOM have been consistently making higher lows and higher highs, which is bullish technical price action. That move has now pushed shares of JCOM within range of triggering a major breakout trade post-earnings.
If you're in the bull camp on JCOM, then I would wait until after its report and look for long-biased trades if this stock manages to break out above its 52-week high at $56.42 a share (or Tuesday's intraday high if higher) on high volume. Look for volume on that move that hits near or above its three-month average action of 292,457 shares. If that breakout hits, then JCOM will set up to enter new 52-week-high territory, which is bullish technical price action. Some possible upside targets off that breakout are $65 to $75 a share.
I would simply avoid JCOM or look for short-biased trades if after earnings it fails to trigger that breakout, and then drops below some key near-term support levels at $54 to $53 a share with high volume. If we get that move, then JCOM will set up to re-test or possibly take out its ne
Top 10 Telecom Companies To Own In Right Now: Partner Communications Company Ltd.(PTNR)
Partner Communications Company Ltd. provides various telecommunications services in Israel. It offers cellular telephony services on GSM/GPRS and UMTS/HSDPA networks. The company also provides basic services, including domestic mobile calls, international dialing, roaming, voice mail, short message services, intelligent network services, content based on its cellular portal, data and fax transmission, and other services. In addition, it offers Internet services provider services that provides access to the Internet, as well as home WiFi networks; value added services, such as anti-virus and anti-spam filtering; and transmission services; and Web video on demand services, music tracks, and games. Further, the company provides voice over broadband and primary rate interface fixed-line telephone services; and data capacity services. Additionally, it offers content services comprising voice mail, text, and multimedia messaging, as well as downloadable wireless data application s, including ring tones, music, games, and other informational content; and sells handsets, phones, routers, and related equipment. The company markets its products through its sales centers, business sales representatives, traditional networks of specialized dealers, and non-traditional networks of retail chains and stores under the Orange brand name. Partner Communications Company Ltd. was founded in 1997 and is headquartered in Rosh Ha-ayin, Israel.
Advisors' Opinion:- [By Eddie Staley]
Telecommunications services shares jumped around 1.19 percent in today’s trading. Top gainers in the sector included NQ Mobile (NYSE: NQ), China Unicom (Hong Kong) (NYSE: CHU), and Partner Communications Company (NASDAQ: PTNR).
Top 10 Telecom Companies To Own In Right Now: West Corp (WSTC)
West Corporation, incorporated on February 22, 1994, is a provider of technology-driven, communication services. The Company offers a broad portfolio of services, including conferencing and collaboration, unified communications, alerts and notifications, emergency communications, business process outsourcing and telephony / interconnect services. The scale and processing capacity of its technology platforms, combined with its managing voice and data transactions, enables them to provide reliable, mission-critical communications designed to maximize return on investment for its clients.
Its clients include Fortune 1000 companies, along with small and medium enterprises in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. It focuses on addressable markets with attractive growth characteristics have allowed them to deliver steady and profitable growth.
Unified Communications
The Company provides its clients with an integrated global suite of meeting services. Conferencing and Collaboration Services include On-Demand Audio Conferencing, which is an automated conferencing service that allows clients to initiate an audio conference at any time, without the need to make a reservation or rely on an operator; Web Conferencing and Collaboration Tools allow clients to connect remote employees and bolster collaboration among groups. These tools provide clients with the capability to make presentations and share applications and documents over the Internet, these services are offered through product, InterCall Unified Meeting, as well as through the resale of Cisco, Microsoft and Adobe products, Web conferencing services can be customized to each client�� individual needs; Video Managed Services and Video Bridging allows clients to experience real-time face-to-face conferences. These services are offered through its products, InterCall Video Conferencing and InterCall Video Managed Services in conj! unction with third-party equipment, and can be used for a wide variety of events, including training seminars, sales presentations, product launches and financial reporting calls.
InterCall offers multimedia platforms designed to give its clients the ability to create, manage, distribute and reuse content internally and externally. Through a combination of products and strategic partnerships, its clients have the tools to support diverse internal and external multimedia requirements. Event Services solutions include Audio and Video Webcasting Services, which allows users to broadcast small or multimedia presentations over the Internet. It offers its clients the flexibility of broadcasting any combination of audio, video (desktop or high-end) or PowerPoint slides using any operating system; Virtual Event Design and Hosting offers clients consulting, project management and implementation of hosted and managed virtual event and virtual environment solutions. Clients are able to provide audiences easy and instant access to content, experts and peers. Examples of virtual events include trade shows, user groups, job fairs, virtual learning environments and town hall meetings, and Operator-Assisted Audio Conferencing Services are pre-scheduled conferences for complex or important events. Operator-assisted services are customized to a client�� needs and provide a wide range of scalable features and enhancements, including the ability to record, broadcast, schedule and administer meetings.
The Company provides its clients with enterprise class IP-based communications solutions including Hosted IP-PBX and Enterprise Call Management, which allows an enterprise to upgrade its use of communications technology with a suite of cloud-based, on-demand services including full private branch exchange (PBX) functionality, advanced enterprise and personal call management tools and edge unified communications features. These services can be fully integrated with a client�� existing IP o! r legacy ! time-division multiplexing (TDM) infrastructure where required, leveraging investments already made in telephony infrastructure and providing a seamless enterprise-wide solution; Hosted and Managed Multiprotocol Label Switching (MPLS) Network, which is a suite of IP trunking solutions designed to provide enterprise clients with carrier-grade service, along with the benefits of IP-based service that allows their business to run more efficiently. These solutions deliver a consistent set of voice services across an enterprise�� infrastructure, with flexible IP and TDM trunking options for clients��on-site PBX; Unified Communications Partner Solution Portfolio, which enables them to engineer flexible and scalable solutions suitable to an enterprise�� needs, leveraging a portfolio of Microsoft and Cisco offerings integrated with its products, applications and services; Cloud-Based Security Services aggregate a set of technologies into one simple and scalable cloud-based solution that provides clients with network protection. This service can help protect the client�� network from spam and viruses, unauthorized intrusions and inappropriate Web content, while providing simplicity and consistency of security policy management and eliminating single points of failure and bottlenecks that can occur with premise-based security solutions, and Professional Services and System Integration provides its clients with advice and solutions to integrate their unified communication systems. It offers consulting, design, integration, and implementation of voice, video, messaging, and collaboration systems and services.
The Company�� technology platforms allow clients to manage and deliver automated, proactive and personalized communications. It uses multiple delivery channels (voice, text messaging, email, social media and fax), based on the preference of the recipient. For example, it delivers patient notifications, confirm appointments and send prescription reminders on behalf of its healthca! re client! s; send and receive automated outage notifications on behalf of its utility clients and transmit emergency evacuation notices on behalf of municipalities. It offers Automated Voice Notifications are customized voice messages sent on behalf of its clients that are delivered with personalized information. Its systems provide accurate detection of voice mail versus live answer, customized caller ID and retry logic; Short Message Service (SMS)/Email Alerts and Notifications are customized electronic notifications sent on behalf of its clients directly to their customers��handheld devices, wireless phones, two-way pagers or email inboxes; Social Media Messaging enables clients to deliver targeted, personalized messaging to social media sites; Multichannel Preference Management and Campaign Management Solutions allow its clients to create and manage customer information in a real-time environment. Its Web-based user interface tool allows clients to upload customer contact information, create reusable notification templates and customize campaigns, and Website and Customer Portal Management , which is a Web design service whereby it creates custom-built, interactive websites for clients. It also provides a variety of additional features and services, including hosting, search engine optimization and maintenance.
The Company competes with AT&T, Verizon, PGi, BT Conferencing, NTT, Cisco Systems, Microsoft, IBM, ON24, Thomson Reuters, Sonic Foundry, TalkPoint, Adobe, BT Conferencing, PGi, Arkadin , INXPO, 6Connex, WebEx, Verizon, BT, ShoreTel, IBM, Hewlett-Packard, XO Communications, 8x8, M5, Varolii, SoundBite Communications, PhoneTree , Silverlink Communications, Patient Prompt, Sesame Communications and Google
Communication Services
The Company is one of the providers of emergency communications services, based on the number of 9-1-1 calls that the Company and other participants in the industry facilitate. Its services are critical in facilitating public safety! agencies! ��ability to receive emergency calls from citizens. Its clients generally enter into long-term contracts and fund their obligations through monthly charges on users��telephone bills. It offers 9-1-1 Network Services are the systems that control the routing of emergency calls to the appropriate 9-1-1 centers. Its next generation 9-1-1 call handling solution is an IP-based system designed to significantly improve the information available to responders by integrating capabilities such as the ability to text, send photos or video to 9-1-1 centers as well as providing stored data such as building blueprints or personal medical data to responders. Its carrier-grade Location Based Services process over 125,000 daily requests in support of its clients��Enhanced 9-1-1 (E9-1-1) and commercial applications and 9-1-1 Telephony Systems and Services include its fully-integrated desktop communications technology solutions which public safety agencies use to enable E9-1-1 call handling. Its next generation 9-1-1 solution can be deployed in a variety of local, hosted and remote configurations, allowing public safety agencies to grow with minimal incremental investment. It operates in approximately 5,000 call-taking positions in more than 1,000 Public Safety Answering Points (PSAPs) in North America.
The Company�� services allow its clients to effectively communicate with their customers through inbound and outbound IVR applications using natural language speech recognition, automated voice prompts and network-based call routing services. In addition to these front-end customer service applications, it also provide analyses that helps its clients improve their automated communications strategy. Its open standards-based platform allows the flexibility to integrate new capabilities, such as mobility, social media and cloud-based services. Its Automated Call Processing includes Automated Customer Service Solutions range from speech/IVR applications and mobile solutions to SMS, chat and email. It helps ! its clien! ts engage their customers through the channels they prefer. Examples of self-service applications used by its clients are: access account balances, activation of credit cards, placing orders, FAQ�� and stop/start utility service and Voice and Data Network Management Services assist its clients as they manage or update their own contact center communications networks. It offers hosted or managed services for the operation, administration and management of voice and data networks such as Voice over Internet Protocol (VoIP) network management, network automated call distribution (ACD)/multi-channel contact routing, workforce management, monitoring and predictive dialing.
The Company's telephony / interconnect Services support the merging of traditional telecom, mobile and IP technologies to service providers and enterprises. It is a provider of local and national tandem switching services to carriers throughout the United States. It leverages its customer traffic information system, sophisticated call routing and control facility to provide tandem interconnection services to the competitive marketplace, including wireless, wire-line, cable telephony and VoIP companies. Toll-Free Origination transports and switches toll free traffic originated by traditional wireline, VoIP, cable, and wireless carriers to all inter-exchange carriers (IXC) in the United States. This service provides a scalable and efficient means to pass toll free traffic to IXCs. Termination Services using its soft switch platform, national optical backbone and direct network interconnections allow for the termination of outbound toll traffic. Termination Services using its soft switch platform, national optical backbone and direct network interconnections allow for the termination of outbound toll traffic.
The Company provide its clients with agent-based services. It target opportunities that allow its agent-based services to be a part of larger strategic client engagements and with clients for whom these serv! ices can ! add value. It believes that it is known in the industry as a provider of these services. It offers a flexible model that includes on-shore, off-shore and virtual home-based agent capabilities to fit its clients needs. Agent-Based Services include Customer Care and Acquisition Services support its clients with their consumer-based communications needs. It provides customer acquisition and retention, customer care, technical support and sales services. Its customized process strategically matches its client�� goals to the appropriate solutions to maximize results; Business-to-Business and Account Management Services combines its experience, sales methodologies and technology to deliver an integrated suite of solutions that allow its clients to overcome a variety of common sales challenges across a multitude of business segments. Examples of these services include lead management, team sell, account management and sole territory coverage; Receivables Management Services support many of businesses and institutions with a fully licensed collection agency that has integrated partnerships across the telecommunications, financial services, government, healthcare and utilities industries, and Overpayment Identification and Recovery Services provides cost containment programs to organizations including: health insurance payers, third party administrators, managed care organizations, hospitals/physicians and self-insured companies. It analyzes data from multiple healthcare sources, identify incorrectly paid claims, provide targeted communications and collect funds on behalf of its clients.
The Company competes with Cassidian Communications, EmergiTech, 911-Inc, Inteliquent (formerly Neutral Tandem), Peerless Network, Competitive Local Exchange Carriers (CLEC), Convergys, TeleTech, Sykes, NCO, GC Services, Infosys Limited and Aegis Global.
Advisors' Opinion:- [By Ben Levisohn]
Abbvie (ABBV)
Ameren Corp. (AEE)
Arthur J. Gallagher (AJG)
E.I. DuPont de Nemours & Co. (DD)
ENSCO (ESV)
Enterprise Products Partners LP (EPD)
General Mills (GIS)
H&R Block (HRB)
Hancock Holding (HBHC)
Kraft Foods Group (KRFT)
Lorillard (LO)
Magellan Midstream Partners LP (MMP)
MarkWest Energy Partners L P (MWE)
McDonald’s (MCD)
Microchip Technology (MCHP)
NextEra Energy (NEE)
Regency Centers (REG)
TELUS Corp. (TU)
West Corp. (WSTC)
Williams Companies (WMB) - [By Garrett Cook]
West Corp (NASDAQ: WSTC) shares tumbled 3.66 percent to $26.65 after the company announced an offering of $1 billion senior notes. Analysts at Morgan Stanley downgraded West Corp from Overweight to Equal-Weight.
- [By Travis Hoium]
What: Shares of communication service provider West Corporation (NASDAQ: WSTC ) jumped as much as 10% today after the company got positive ratings from analysts.
Top 10 Telecom Companies To Own In Right Now: Oi SA (OIBR)
Oi S.A., formerly Brasil Telecom S.A., incorporated on November 27, 1963, is a telecommunication service provider in Region II in Brazil. The Company offers a range of integrated telecommunication services that includes fixed-line and mobile telecommunication services, data transmission services (including broadband access services), Internet service provider (ISP) services and other services, for residential customers, small, medium and large companies, and governmental agencies. The Company provides services, which include Fixed-Line Telecommunications Services and Data Transmission Services, Mobile Telecommunications Services and other services.
Local Fixed-Line Services
As of December 31, 2010, the Company had approximately 7.2 million local fixed-line customers in Region II. Local fixed-line services include installation, monthly subscription, metered services, collect calls and supplemental local services. Metered services include local calls that originate and terminate within a single local area. ANATEL has divided Region II into 1,772 local areas. Local fixed-line services also include in-dialing services (direct transmission of external calls to extensions) for corporate clients. For corporate clients in need of lines, the Company offers digital trunk services, which optimize and increase the speed of the customer�� telephone system.
Long-Distance Services
The long distance services include fixed line-to-fixed line and mobile long distance services. It provides domestic long-distance services for calls originating from Region II through interconnection agreements, mainly with Telemar in Region I and Telecomunicavoes de Sao Paulo S.A. (Telesp), in Region III permit the Company to interconnect directly with their local fixed-line networks, and through its network facilities in Sao Paulo, Rio de Janeiro and Belo Horizonte. It provides international long-distance services originating from Region II through agreements to interconnect its netw! ork with those of the main telecommunication service providers worldwide. It provides mobile long-distance services originating from Region II through interconnection agreements, with Telemar in Region I, Telesp in Region III, and each of the principal mobile services providers operating in Brazil that permit it to interconnect directly with their local fixed-line and mobile networks. It provides international long-distance services originating or terminating on its customer�� mobile handsets through agreements to interconnect its network with those of the main telecommunication service providers worldwide.
Mobile Telecommunication Services
As of December 31, 2010, the Company had approximately 7.8 million subscribers located in 1,281 municipalities in Region II. As of December 31, 2010, 87.5% of the Company�� customers subscribed to pre-paid plans and 12.5% subscribed to post-paid plans. The Company markets Oi Ligador subscriptions to its pre-paid customers, which allow these customers to receive bonus minutes with each purchase of additional credits. It charges a nominal subscription fee to enroll a customer in the Oi Ligador program and provide bonus minutes to these customers that may be used for local calls to its fixed-line or mobile subscribers, long-distance calls to its fixed-line subscribers, and sending Short Message Service (SMS, messages to mobile subscribers of any Brazilian mobile service provider.
The Company has roaming agreements with TNL PCS S.A., a wholly owned subsidiary of Telemar which provides mobile services and which it refers to as Oi, Companhia de Telecomunicacoes do Brasil Central (CTBC), and Sercomtel S.A. Telecomunicacoes (Sercomtel), providing its customers with automatic access to roaming services when traveling outside of Region II in areas of Brazil where mobile telecommunication services are available on the GSM standard. As of December 31, 2010, it had launched third generation (3G) services in a total of 84 municipalities, ! including! the nine state capitals in Region II and the Federal District. As of December 31, 2010, it had approximately 175,200 3G mobile broadband customers.
Data Transmission Services
The Company provides Internet access services using ADSL technology, which it refers as broadband services, to residential customers and businesses in the primary cities in Region II under the brand name Oi Velox. As of December 31, 2010, the Company offered broadband services in 1,810 municipalities in Region II and it had 1.9 million ADSL customers. Its network supports ADSL2+, VDSL2 and FTTx technologies. ADSL2+ is a data communications technology that allows data transmission at speeds of up to 24 megabits per second downstream and 1 megabits per second upstream. ADSL2+ permits offer a range of services than ADSL, including Internet protocol television (IPTV). As of December 31, 2010, approximately 50% of its fixed-line network had been updated to support ADSL2+. Very-high-bitrate digital subscriber line (VDSL2), is a DSL technology providing faster data transmission, up to 100 megabits per second upstream (downstream and upstream). Fiber to the x (FTTx), is a broadband network architecture that uses optical fiber to replace all or part of the usual metal local loop used for last mile telecommunications.
The Company provides a range of data transmission services through various technologies and means of access. Its commercial data transmission services include Industrial Exploitation of Dedicated Lines (Exploracao Industrial de Linha Dedicada (EILD)), under which it leases trunk lines to other telecommunication services providers, primarily mobile services providers, which use these trunk lines to link their radio base stations to their switching centers; Dedicated Line Services (Servicos de Linhas Dedicadas (SLD)), under which it leases dedicated lines to other telecommunication services providers, Internet service providers (ISPs) and corporate customers for use in private networks that! link dif! ferent corporate Websites; Internet Protocol (IP) services, which consist of dedicated private lines and dial-up Internet access, which it provides to the ISPs in Brazil, as well as Virtual Private Network (VPN), services that enable its customers to operate private Intranet and extranet networks, and frame relay services, which the Company provides to its corporate customers to allow them to transmit data using protocols based on direct use of its transmission lines, enabling the creation of VPNs.
The Company provides these data transmission services using its service network platform in Region II and its nationwide fiber optic cable network and microwave links. In addition, it provides services at the six cyber data centers located in Brasilia, Sao Paulo, Curitiba, Porto Alegre and Fortaleza. It provides hosting, collocation and information technology (IT) outsourcing at these centers, permitting its customers to outsource their IT structures to it or to use these centers to provide backup for their IT systems. It also owns and operates a submarine fiber optic network, which connects Brazil with the United States, Bermuda, Venezuela and Colombia. Through this network, it offers international data transportation services, primarily leased lines to other telecommunication services providers.
Network Usage Services (Interconnection Service)
The Company is authorized to charge for the use of its local fixed-line network on a per-minute basis for all calls terminated on its local fixed-line network in Region II that originate on the networks of other local fixed-line, mobile and long-distance service providers, and all long-distance calls originated on its local fixed-line network in Region II that are carried by other long-distance service providers. In addition, the Company charges network usage fees to long-distance service providers and operators of trunking services that connect switching stations to its local fixed-line networks.
Traffic Transporta! tion Serv! ices
The Company offers a long-distance usage service, called national transportation, under which it provides discounts to its long-distance network usage fees based on the volume of traffic and geographic distribution of calls generated by a long-distance or mobile services provider. The Company also offers international telecommunication service providers the option to terminate their Brazilian inbound traffic through its network, as an alternative to Embratel and Intelig Telecomunicacoes Ltda. (Intelig). The Company charges international telecommunication service providers a per-minute rate, based on whether a call terminates on a fixed-line or mobile telephone and the location of the local area in which the call terminates.
Public Telephone Services
The Company owns and operates public telephones throughout Region II. As of December 31, 2010, the Company had approximately 266,100 public telephones in service, which are operated by pre-paid cards.
Value-Added Services
Value-added services include voice, text and data applications, including voicemail, caller identification (ID), and other services, such as personalization (video downloads, games, ring tones and wallpaper), short message service (SMS)subscription services (horoscope, soccer teams and love match), chat, mobile television, location-based services and applications (mobile banking, mobile search, email and instant messaging). The Company also provides advanced voice services to its corporate customers, mainly 0800 (toll free) services, as well as voice portals where customers can participate in real-time chats and other interactive voice services. The Company also operates an Internet portal under the brand name iG.
The Company competes with Empresa Brasileira de Telecomunicacoes, GVT S.A., Vivo Participacoes S.A., Telecom Americas Group, TIM Participacoes S.A., Telesp and Intelig.
Advisors' Opinion:- [By Roberto Pedone]
Oi (OIBR) provides telecommunication services in Brazil. This stock closed up 1.6% to $1.87 in Tuesday's trading session.
Tuesday's Range: $1.83-$1.89
52-Week Range: $1.42-$4.51
Tuesday's Volume: 2.61 million
Three-Month Average Volume: 4.32 millionFrom a technical perspective, OIBR rose modestly higher here right above its 50-day moving average of $1.72 with lighter-than-average volume. This stock has been uptrending strong for the last few weeks, with shares moving higher from its low of $1.42 to its intraday high of $1.89. During that move, shares of OIBR have been consistently making higher lows and higher highs, which is bullish technical price action. That move is quickly pushing shares of OIBR within range of triggering a near-term breakout trade. That trade will hit if OIBR manages to take out some near-term overhead resistance levels at $1.89 to $2.04 with high volume.
Traders should now look for long-biased trades in OIBR as long as it's trending above its 50-day at $1.72 or above more support at $1.60 and then once it sustains a move or close above those breakout levels with volume that's near or above 4.32 million shares. If that breakout hits soon, then OIBR will set up to re-test or possibly take out its next major overhead resistance levels at $2.25 to $2.29. Any high-volume move above those levels will then give OIBR a chance to tag $2.50 to $2.75.
- [By Roberto Pedone]
Oi (OIBR) provides integrated telecommunication services for residential customers, companies and governmental agencies in Brazil. This stock closed up 2.5% to 85 cents per share in Thursday's trading session.
Thursday's Range: $0.82-$0.86
52-Week Range: $0.76-$2.34
Thursday's Volume: 22.83 million
Three-Month Average Volume: 14.72 millionFrom a technical perspective, OIBR jumped modestly higher here right above some near-term support at 80 cents per share with heavy upside volume. This stock has been downtrending badly for the last five months, with shares sliding lower from its high of $1.97 to its recent 52-week low of 76 cents per share. During that downtrend, shares of OBIR have been making mostly lower highs and lower lows, which is bearish technical price action. That said, shares of OIBR now look ready to rebound and potentially trigger a near-term breakout trade. That trade will hit if OIBR manages to take out Thursday's intraday high of 86 cents to more near-term overhead resistance at 90 cents per share with high volume.
Traders should now look for long-biased trades in OIBR as long as it's trending above some key near-term support levels at 80 cents to 76 cents per share and then once it sustains a move or close above those breakout levels with volume that hits near or above 14.72 million shares. If that breakout triggers soon, then OIBR will set up to re-test or possibly take out its next major overhead resistance levels at $1.02 to $1.08 a share. Any high-volume move above those levels will then give OIBR a chance to tag its 50-day moving average of $1.18 to more resistance at $1.27.
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